This Privacy Policy explains what personal information 98okr collects when you use the platform, how that information is used, and what rights you have over your own data. We've tried to write it in plain English rather than legal jargon.
Six principles guide every decision we make about how your data is collected, stored and used on 98okr.
98okr does not collect personal information beyond what is required to operate your account, process payments and maintain platform security. No unnecessary data harvesting.
Your personal information is never sold to third parties for marketing or advertising purposes. Data sharing is limited to what is strictly necessary for payment processing and account verification.
All data transmitted between your device and the 98okr platform is encrypted using industry-standard TLS protocols. Payment transaction data is handled through secure, certified payment gateways.
You can request access to the personal data 98okr holds about you, ask for corrections, and request deletion subject to legal retention requirements. Contact support to exercise these rights.
We keep your data only for as long as necessary to provide the service and meet our record-keeping obligations. Account data is deleted within a reasonable period after account closure.
When this Privacy Policy is updated in a meaningful way, we notify registered users through their account or email. Changes don't take effect retroactively — prior data handling is governed by the policy in force at the time.
This Privacy Policy applies to all users of the 98okr platform, whether you access it through the website at 98okr.app or through the 98okr mobile app on Android or iOS. It covers data collected from registered account holders and from visitors who browse the platform without registering.
By using any part of the 98okr platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle data, please do not create an account or continue using the platform. For questions about this policy at any time, contact 98okr support through the live chat in your account.
This policy is written in plain English for Pakistan players. It does not override your rights under applicable data protection principles — it explains how we apply them in practice.
The personal data 98okr collects falls into three broad categories: data you provide directly, data generated by your platform activity, and data received from third-party payment processors.
When you deposit or withdraw via JazzCash, Easypaisa, Raast or bank transfer, the relevant payment provider confirms transaction status to 98okr. We receive confirmation data — transaction reference, amount and status — but do not store full payment credential details on our servers. Card data for card payments is handled entirely by the payment gateway and is not held by 98okr.
| Data Category | Why We Collect It | Retention Period |
|---|---|---|
| Registration details | Account creation and identity management | Life of account + 5 years post-closure |
| CNIC verification | Age verification, fraud prevention | Life of account + 5 years post-closure |
| Transaction records | Payment processing, dispute resolution | 7 years (financial record requirement) |
| Betting/gaming history | Account management, responsible gaming monitoring | Life of account + 3 years post-closure |
| Device and session data | Security, fraud detection, platform optimisation | 12 months rolling |
| Support communications | Dispute resolution, service improvement | 3 years from last contact |
The data 98okr holds about you is used for the following purposes:
Your registration details are used to create and manage your account, authenticate your identity on login, and ensure the correct account is accessed during support interactions. Without this data, the platform cannot function as a personalised account-based service.
Transaction data is used to process deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfer, all in PKR. We share the minimum necessary transaction information with payment providers solely to complete the transaction. We do not use payment data for any purpose beyond processing and record-keeping.
CNIC and identity documents submitted during verification are used to confirm you are who you say you are, that you meet the 18+ age requirement, and that your account is not being used for fraudulent activity. This is the primary protection for your account against unauthorised access or third-party withdrawal attempts.
Betting activity and session data is used to monitor for signs of problematic gambling patterns. If our systems identify unusual activity — for example, unusually long sessions or rapidly escalating stake sizes — we may proactively prompt you to review your deposit limits or take a break. This monitoring is in your interest and is not used for marketing or commercial profiling.
Aggregated, anonymised usage data — which games are played, which features are used most, typical session patterns — is used to improve the platform experience. This data is not linked back to individual users in any reporting or analysis used for product decisions.
When you contact 98okr support, the information you provide — along with your account and transaction history relevant to your query — is used to resolve your issue. Support communications are retained for dispute resolution purposes.
98okr does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Responsible gaming prompts are automated but advisory — they do not automatically restrict your account.
98okr shares personal data only where necessary and only with categories of parties that are directly involved in operating the platform for you.
Transaction data is shared with JazzCash, Easypaisa, Raast infrastructure providers, and banking partners to complete deposits and withdrawals. These providers receive only the transaction-level information required to process the payment — they do not receive your full account or gaming history.
Where third-party identity verification services are used to validate CNIC information, the relevant identity document data is shared with those services for verification purposes only. These services do not retain the data beyond the verification transaction.
The 98okr platform is hosted on cloud infrastructure. Our hosting and infrastructure providers may have technical access to data as part of providing server and database services. These providers are bound by confidentiality obligations and data processing agreements.
In limited circumstances we may be required to disclose data in response to lawful requests from authorities. We will only do so where legally compelled and will notify you where we are permitted to do so.
The 98okr platform uses cookies and similar tracking technologies to maintain your login session, remember your preferences and monitor platform performance. Here is what each type does:
These cookies are required for the platform to function. They maintain your login session, carry your account state between pages, and ensure secure transactions. You cannot opt out of essential cookies while using the platform — doing so would prevent the platform from working correctly.
Performance cookies collect anonymised data about how the platform is used — which pages load slowly, where errors occur, which features are used most. This data is used to improve the platform and is not linked to individual user accounts.
These remember settings you've chosen, such as your preferred display language, odds format or recently visited sections. They make your experience more convenient without storing personally identifiable information.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not significantly affect the core platform functionality but may reset certain preferences on each visit.
98okr takes data security seriously and applies multiple layers of protection to personal data held on the platform.
All data transmitted between your browser or app and the 98okr servers is encrypted using TLS (Transport Layer Security). This protects your login credentials, account details and payment information from interception during transmission.
Sensitive personal data — including identity documents and payment references — is stored in encrypted form in our databases. Even in the unlikely event of an infrastructure breach, this data is not readable without the encryption keys.
Access to personal data within 98okr is restricted on a need-to-know basis. Not all staff have access to all data — support agents, for example, can see the information necessary to resolve your query but cannot access payment credentials or identity documents unless the relevant verification process requires it.
In the event of a data security incident affecting personal data, 98okr has procedures in place to identify, contain and assess the breach. Affected users will be notified promptly where there is a meaningful risk to their personal data or account security.
The security of your account also depends on you keeping your login credentials private. If you suspect unauthorised access to your 98okr account, contact support immediately via live chat to initiate an account security lock.
As a 98okr account holder, you have the following rights regarding the personal data we hold about you:
To exercise any of these rights, contact 98okr customer support via the live chat in your account. We will respond to data requests within a reasonable timeframe. Note that some requests — for example, deletion of transaction records — may be limited by our legal obligations to retain financial records.
Exercising your data rights will not result in any negative action against your account or VIP status. We encourage players to stay informed about their data.
The 98okr platform is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under 18. Registration requires confirmation that you are an adult, and identity verification via CNIC is used to confirm age before withdrawals are processed.
If we become aware that an account has been registered by a minor, the account will be closed immediately, activity will be reviewed, and any funds will be handled in accordance with our terms. If you are a parent or guardian and believe a minor has created an account using your details, contact support immediately via live chat.
98okr may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable best practices, or updates to the services we use. The date at the top of this page shows when the policy was last revised.
Material changes — meaning changes that significantly affect how your data is used or your rights under this policy — will be communicated to registered users by notification in the platform or by email to the address on your account. Minor clarifications or formatting changes that don't affect the substance of the policy will be reflected in an updated date without individual notification.
Continuing to use the 98okr platform after a policy update has been communicated constitutes your acceptance of the updated terms. If you don't agree with the updated policy, you should close your account before the changes take effect.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal information is being handled, the best way to reach us is through the live chat support in your 98okr account. Our support team is available 24/7 and can handle data-related queries as well as standard account questions.
For written privacy requests — such as formal data access or deletion requests — please contact us through the support channel and specify that it is a data rights request. We will provide a written response and handle the request separately from routine support queries.
You can also refer to the FAQ page for common questions about account data, and to Terms and Conditions for the full set of platform rules that apply alongside this Privacy Policy.
Support contact: [email protected] — or use live chat in your account for the fastest response.
Your account activity is monitored to support responsible gaming. Set deposit and session limits in your account settings at any time — it won't affect your VIP status.
Read Responsible Gaming Guide →You know how we handle your data. Now enjoy the platform — cricket betting, live casino, 500+ slots and PKR payments via JazzCash or Easypaisa.
18+ only. By registering you agree to our Terms and Conditions and this Privacy Policy. Play responsibly.